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Responsible Gambling

Updated October 2026
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Gambling is for entertainment, not a way to earn money or a solution to money problems. If you are using it to cover bills, repay borrowing or recover losses, stop and get support rather than placing another bet.

Signs to take seriously

Look at what you do, not just how you feel. Warning signs include:

  • spending more than you planned, or repeatedly raising the amount you meant to risk;
  • chasing losses by continuing to play after losing;
  • hiding gambling or giving people a false account of how much you have spent;
  • borrowing, missing bills or selling things to fund gambling;
  • struggling to stop when you intended to, or letting gambling disrupt work, sleep or time with people close to you.

One sign is enough to pause and act. You do not need to wait until debts or other harm build up.

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Take a step now

If you are logged in, open your account’s responsible gambling or safer gambling controls. Set a financial limit you can afford, and use the account-level controls to restrict further spending. UK remote operators must prompt new customers to set a financial limit before their first deposit and make account-level limit controls accessible.

If a limit is not enough, use the operator’s self-exclusion tool. UKGC-licensed casinos must provide responsible gambling tools, including self-exclusion. You can also stop deposits and log out while you decide what support to seek. Do not try to get around a restriction by opening another account or using another payment route.

I have found it easier to act before trying to explain everything. Tell someone you trust what is happening and ask them to stay with you while you use the account controls or look for support. That is a practical first move.

Where to turn

The operator is the immediate place to use account limits and self-exclusion. UKGC licensees must also offer an internal complaints process and access to an approved Alternative Dispute Resolution service if you need to challenge how a complaint was handled.

No verified gambling-support organisation, address or phone number is available for this page, so I will not guess or publish one. If you need help beyond the operator’s tools, contact a local health professional or a trusted person and ask them to help you find an appropriate gambling-support service. If you feel in immediate danger, seek urgent help from local emergency services.

Age and account checks

Operators must verify a customer’s age before allowing them to deposit into a gambling account. The information available for this page does not establish the legal minimum age, so check the applicable rules and the operator’s licence information rather than relying on a guess. A remote licensee’s gambling websites and apps must show its licence details and link to its public register information.

UK protections worth knowing

Credit cards cannot be used for gambling with UK-licensed casinos. Remote gambling operators also cannot accept credit-card payments for gambling, including credit-card funding routed through a money service business, or wallet payments where credit-card funds can be used to gamble.

Online slots cannot autoplay in Britain, and each slot spin must take at least 2.5 seconds. For an online slots game, the total stake in a game cycle must not exceed £2 for someone under 25 or £5 for someone aged 25 or older. These rules do not make gambling risk-free. The limits are not a budget or a reason to keep playing.